Be on the lookout for our new customer service van.

TWR was the first framer in Southern California to have a dedicated customer service department and team. Our After Care Customer Service program was started in 1997 with Rick Newton (pictured on the left) at the helm. Now headed up by Cary Skeen (pictured far right), who is celebrating his 27th year with TWR, we are ready to assist our clients at any time, providing excellent customer service even after the initial framing is complete. From the beginning to the end of the framing process, TWR has taken great care to ensure our clients’ complete satisfaction.

TWR is once again a Building Industry Show sponsor. We look forward to seeing all of our industry friends September 29th & 30th at Pechanga. We are excited to see what BIS has in store, as they celebrate BIS 3.0. If you have not already registered here is a quick link. https://buildingindustryshow.com 

WR is proud to have partnered with Far West Industries for over 15 years. Working together, we have delivered top quality home products with state-of-the-art technology and superior craftsmanship. Far West builds a variety of projects from single to multi-family homes including unique award winning product like the ICON project in Palm Springs. The ICON Ebony model was awarded Best Architecture for a home under 2,000 sq. ft. by the National Association of Home Builders.

V.P. of Project Management for TWR George Dawald, appreciates the strong and tight knit relationship that has been forged over many years of working together. Dawald says, “good teamwork is easy when you are working with good, down to earth people that make working together fun, that’s Far West”.

“Value and integrity is the basis of all that we do” is Far West’s philosophy, a very close match to TWR’s, “A Commitment to Excellence and a Will to Succeed”. Thank you Far West for trusting us with your framing projects for so many years!

We at TWR love to celebrate our employees, especially the ones that have been with us for 25 years plus, Cary Skeen is one of those people. Cary joined TWR in 1996, he tells the story of moving to Corona from Lancaster for his wife’s new job. He needed to find local work and saw that TWR was framing a housing project one mile from my home. He says, “It was my first stop looking for construction work and thankfully my last”. When asked why he has stayed at TWR for so long, he had one solid answer, TWR is ONE BIG FAMILY. Cary has done several jobs for TWR from job site foreman to area manager, but it is his current position as customer service manager (CSM) that he has enjoyed the most. Cary says, “becoming the CSM has been a blessing, I’m able to meet lots of nice people and help make their new home more comfortable to live in, that’s a good job to have”. Cary’s personal mantra in this position is have patience, and when you run out of patience…have more. He says, “patience is something I never had as a foreman running a construction site but have learned it’s important to listen to what customer’s concerns are and help educate those with no construction knowledge”. Cary has seen many ups and downs in the building industry, through all the years with good times and bad times (2008). He says, “I feel extremely blessed to be part of what some people call the best company in this industry, but for me we’re all just TWR FAMILY”.  So, what’s the next job for Cary?  He says, “it might not happen at TWR, but if anyone needs someone to hold a fishing pole full time, he’s your man. I mean who wouldn’t want to get paid to relax and hold a fishing pole for a living”. TWR would like to thank Cary for his service, his friendship and all of his “Commitment to Excellence”. Cary, you make us look good and we thank you!

TWR is proud to announce our continued industry support for 2021. We are actively engaged and dedicated to being a very present member of the industry we serve. For 2021, TWR is an annual underwriter for both BIAOC and the BIA Riverside chapters. These underwriter titles are something we have done for many years and are proud to be able our continued commitment to the BIA and everything that they do for its members. In addition to these titles, we have also sponsored both the BIA Riverside chapter golf tournament on April 9^th at Temecula Creek Golf Course and the upcoming May 10^th Tournament for the BIA OC. Congratulations to BIAOC on their 54^th annual tournament at Coto De Caza.