If you follow us on Social Media, you’ll have seen that our Customer Service van has been updated with a new look. Refreshed and ready to get to work, our van will carry our Customer Aftercare department to project sites in order to ensure our customers continued satisfaction. We see our van as the physical symbol of our dedication to our clients through our Customer Aftercare Department. Keep your eyes open to see it zipping across Southern California!
As swaths of rain have continued to drench Southern California, we’ve been met with the challenge of what to do when construction can’t take place. Our solution? Have all of our Foremen undergo their annual safety and equipment trainings to ensure that we’re ahead of our own high safety standards. In addition to keeping up to date with best practices, getting all of the foremen in one room allows for cross-pollination of tactics they’ve used to overcome obstacles in the field that could be helpful on another foreman’s job. Success for one is success for all and we want to make sure we’re doing everything we can to make that happen.
We have been working with Van Daele Homes for fifteen years and our proactive partnership is the foundation of our professional relationship. Van Daele stresses the importance of building quality homes while communicating with home buyers every step of the way. As we work with Van Daele to build those homes, we are in constant communication to ensure that both parties keep abreast of the latest developments on the project. From continuous attention to detail, to ensuring customer satisfaction for years to come, we think that TWR and Van Daele’s shared values have proven a dominant factor in our success together.