As others sacrifice industry standards, TWR refuses to lose their Commitment to Excellence.
In a day and age when others are cutting corners wherever they can, TWR continues its quality first approach in every practice. As proof of that commitment, we have once again re-certified with the NAHB and received their NHQ Quality Certification for the 6th year running. It would be easy to continue to place the logo on our website with no certification of currency, however our standards have always been the paramount focus of our approach no matter the circumstances or economic climate.
We are pleased to report that TWR Framing has successfully completed its annual verification audit for the NAHB Research Center NHQ Certified Trade Contractor Program and has been “re-certified” for the year 2011!
TWR has proven time after time that we take our Quality Assurance Program seriously: get it right the first time. Each year the NAHB Research Center conducts an annual audit to ensure that each NHQ Certified Trade Contractor is fulfilling their requirements of the certification. This past year, upon submission of our program documentation, TWR was awarded a re-certification for 2011 without the in-person audit. Congratulations to all of the employees and their commitment to this program. “The quality system’s processes and procedures were well defined and organized…employees appear to be well trained and competent.” TWR will continue to attempt to exceed our clients’ expectations and do what it takes to improve our system.
TWR Enterprises Inc. is NHQ Certified. The National Housing Quality (NHQ) certification, administered by the NAHB Research Center, is presented to trade contractors who have documented their management processes, implemented customer-focused quality assurance systems, and participated in a rigorous audit by NAHB Research Center quality experts. NHQ Certification represents TWR’s commitment to continual process improvement and customer satisfaction in home building, as well as our dedication to delivering the highest quality homes to our customers.