Author: AdminTWR

Customer Service Van Makeover

If you follow us on Social Media, you’ll have seen that our Customer Service van has been updated with a new look. Refreshed and ready to get to work, our van will carry our Customer Aftercare department to project sites in order to ensure our customers continued satisfaction. We see our van as the physical symbol of our dedication to our clients through our Customer Aftercare Department. Keep your eyes open to see it zipping across Southern California!

When there’s rain, we train

As swaths of rain have continued to drench Southern California, we’ve been met with the challenge of what to do when construction can’t take place. Our solution? Have all of our Foremen undergo their annual safety and equipment trainings to ensure that we’re ahead of our own high safety standards. In addition to keeping up to date with best practices, getting all of the foremen in one room allows for cross-pollination of tactics they’ve used to overcome obstacles in the field that could be helpful on another foreman’s job. Success for one is success for all and we want to make sure we’re doing everything we can to make that happen.

Builder Highlight – Van Daele

We have been working with Van Daele Homes for fifteen years and our proactive partnership is the foundation of our professional relationship. Van Daele stresses the importance of building quality homes while communicating with home buyers every step of the way. As we work with Van Daele to build those homes, we are in constant communication to ensure that both parties keep abreast of the latest developments on the project. From continuous attention to detail, to ensuring customer satisfaction for years to come, we think that TWR and Van Daele’s shared values have proven a dominant factor in our success together.

BIS Wrap-Up

That’s a wrap on the 2018 Building Industry Show! We loved seeing everyone out on the exhibit floor and up on the dance floor at the Roof Top Party. If you have pictures in your TWR swag from the party, we’d love to see! You can email them to taylor.rhodes@twrframing.com or post them and tag us on Facebook (@twrenterprisesinc) or Instagram (@lilelvis1984) for a chance to be featured on the page!

Builder Highlight: Brookfield Residential

Brookfield Residential has been building homes across Northern America for more than 60 years, with a focus on creating sustainable communities that foster inclusiveness. Their commitment to community, passion and integrity has come through in the partnership we have developed with them over the six years we’ve been working together. Their communication is top notch and our team appreciates how timely they are when sending updates on their projects. With several projects underway and more on the horizon, TWR is looking forward to many more years of partnership with Brookfield Residential.

Brookfield Residential

“Unpacking TWR” Episode 4 Coming Soon!

Catch up on all the previous episodes!

So far our video series “Unpacking TWR” has dove into the proactive partnerships and effective team that contribute to the ongoing success of TWR. The series continues with Episode 4, where we highlight our hyper-focus on employee safety.  Episode 4 will be released soon, so take a moment to check out the previous episodes if you haven’t seen them yet and stay tuned!

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Don’t Miss the Building Industry Show

The 2018 Building Industry Show is fast approaching and we’re looking forward to seeing you all there. Find us walking the exhibit hall as we see what breakthroughs in technology are coming to our industry, or have a drink with us at the Rooftop Party we’re helping sponsor. Mark October 4th on your calendars for the show and we’ll be sure to say hello!

Builder Highlight: RSI Communities joins William Lyon Homes

TWR Enterprises, Inc. and RSI Communities have been working together to build superior homes across Southern California over the past two years. With RSI Communities recently joining the William Lyon Homes family, they are even more well-positioned to bring exceptional, value-filled homes to customers and we are delighted to help make that happen. We can see what drew William Lyon Homes to RSI Communities. Together, their immense industry experience and focus on providing a valuable product to customers further their quest to ensure customer satisfaction. It was an easy choice for TWR Enterprises to work with both of them and we are excited to continue with them down this new path.

Client Highlight: Melia Homes

Throughout many years, Melia Homes and TWR Enterprises have continued to strengthen their partnership with a shared focus on being leaders in innovation and craftsmanship. This kindred approach has been the catalyst for the success of the partnership and has led to the success of many projects past, and many more to come. One project in particular, Manzanita Cove, is a great example of the mutual drive to build the best homes possible.

“The attention to detail and the craftsmanship is outstanding at this site.  I think the guys name is Joe and he has a couple of guys working on his crew. We would prefer this crew for all our future sites. Just wanted to let you know that we do notice the quality and I wanted to let you know.”
– Stuart Hatch, Vice President of Operations Melia Homes

Lil’ Elvis, Big Presence

For years Lil’ Elvis has been finding his way across Southern California by sticking on the backs of cars, sitting atop baseball hats, and now he’s strutting onto Instagram. Check out his adventures around the TWR offices and Southern California by following @lilelvis1984 on Instagram. Do you have Lil’ Elvis displayed? Did you come across Lil’ Elvis while you were traveling? Snap a picture and email us at lilelvis@twrframing.com for the chance to have your Lil’ Elvis sighting featured on his Instagram! Be sure to also follow TWR Enterprises, Inc. on Facebook to keep up with company and community happenings.

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